And why are they selling defective computers???? This only happened to me after upgrading to 10.15.5 and only when connected to the dock and two monitors and with the lid closed. Yes, everything is working just fine. Processor: 2.6 GHz 6-Core Intel Core i7 Now I’m not sure what to do, whether I should just deal with it or return it. Hey mate! Do you have Mojave on a MacBook 16? The 13″ MacBook Pro is brand new as of this week. Thanks Neil for your reply. Thank-you for this… I bought a MacBook pro 16 YESTERDAY… and anytime I close it or it falls asleep it crashes… Worst Apple Experience ever (And I started with an Apple II+!!! I did a clean install, then reloaded files and programs. last unloaded kext at 96586102497: com.cisco.kext.acsock 4.8.0 (addr 0xffffff7f9cfc6000, size 221184) and I have still not been greeted by Mr. Kernel Panic. The fact that it happens from clean formatted reinstalls rules out 3rd party software / kexts etc as the issue. System model name: MacBookPro13,2 (Mac-66E35819EE2D0D05) I have been using MacBook Pro 16 ″ 2019 for over a year now. Fingers crossed. Debugger message: panic loaded kexts: Right now the ONLY way I can use the machine in a stable fashion is to specifically plug it in with the fan tray, in fact; I cannot safely boot up without it. Apple confirmed this. Any help is greatly appreciated, as it’s frustrating that others have the issue fixed and some don’t. x86 System State: 0x0 Reinstalled (rolled back) the system to a blank disk. >!AThunderboltDPAdapter!F 6.2.6 This also works for me. Put it to sleep and watch the “magic” happen. However, the situation is getting better, at least, the system wouldn’t crash immediately after going into sleep. >usb. now. Belkin Dockin Station connected via USB-C to Macbook Yes! Now I always shut it down before charging it, and under those conditions it works fine. I’d suggest others don’t waste their time as I have done, and pursue a replacement. Let’s see whether this resolves the random reboots on every sleep + issues connecting to external monitors that started occurring after upgrading to 10.15.4. Will see if I can borrow a modern trackpad for some days to see if that resolves this for me. I’ve been on and off both monitors since Saturday morning (Tuesday morning here now), not rebooted once and all is working well. I bought a new MBP 16 spac egray, everything was fine, but when the update 10.15.4 came out, he began to show the error the author was talking about. System shutdown begun: NO I hope apple experts/engineers fixed this problem at least before moving on to apple silicon/arm. >!AEFINVRAM 2.1 It has been two weeks without a panic crash following my method above. It will soon be fixed and it will be just one more bug in the endless list of software bugs that can occur to all software driven devices. >AGDCBacklightControl 5.2.4 Arni, this is one thing that I’ve struggled with. Running 10.15.6 and still getting Kernel Panic and restart from Sleep. Third-party software, like antivirus programs, are a likely cause of your kernel panics. 1) I don’t use clamshell mode But Catalina has been a clusterfuck since launch, and there is a very fine line between “this computer is defective” and “the software they’re asking us to put on these super expensive laptops is a steaming dumpster fire”. What else can we do? So I’m probably gonna end up returning it. If you are using a thunderbolt dock, what make is it? VRAM (Total): 4 GB Just turned off Power Nap on the iMac. i dont use my MBP with any monitors etc , i only use a usb c hub to connect my external HD and a mouse ocassionally when i play some games . I am hoping this is all that is needed until a more permanent fix is out, but I don’t mind running it as it is now. Returning the unit to get another one won’t help, knowing that there’s a bug in the OS, and not in the hardware. |IOGraphics!F 576.1 I plan to hang on for the software fix, but if this were my primary development machine I would ditch it and look elsewhere myself. Apple f* up enough with all of us. Such a pity. 1. 0xffffff923830bc60 : 0xffffff801311a117 0xffffff9205febbc0 : 0xffffff80063413f1 The hub has an external display and a LACie 2Big RAID attached. I just checked on Activity monitor and memory pressure is reported as low, with 11/16 GB in use (3.7 wired). Just chiming in to say that my 2020 13″ MacBook Pro (4 TB3) (10.15.5) is having this issue and I also have a CalDigit TS3+ dock. I can’t describe it. Close the lid of the MBP. I use it as a photographer and filmmaker. I am not leaving the machine on with cover open probably for the rest of the day. New computers are frigging expensive AND I’m not going to go to my employer and go “hey so can you get me another Mac computer that doesn’t suck?” At least not until such time as it’s reasonably obvious that Big Sur + new chip is worth the time and money to do that. (It doesn’t matter which port on the MBP). I have stopped using an external monitor at all and mine still crashes every time I let it sleep when it is charging, so the problem is pretty basic IMO. @Aaron — no, there’s not. I have not had a panic so far. I’ve been having this issue since an auto update… and it’s been quite worrisome to me. Coming from Windows, why cant Apple simply allow to downgrade from an update as windows allows without the need of a time machine backup?? Also, I forgot to mention here that it is not necessary even to put the machine to sleep: just locking the screen and waiting for the external monitor to blank is enough (with auto-sleep on display standby disabled). crash high sierra kernel-panic macbook pro sleep-wake. So far so good, no crashes in the last 2 days. !UVHCIBCE 1.2 mrmacintosh.com/whats-new-in-the-macos-catalina-10-15-6-update-19g73/ Let me know if the update fixes the issue for you! Also eventually began experiencing issues of PowerPlay Failed to Initialize on turning on from off state where it would fail at start 2 times in a row. I will post again with an update on whether this has worked or not. Continue using laptop or put it to sleep. SEP state: 1 last unloaded kext at 13632066822863: >!A!II210Ethernet 2.3.1 (addr 0xffffff7f8bde3000, size 98304) I have avoided the kernel panic for three days now with the following procedures: 1) Do not connect Macbook Pro 16″ to Thunderboolt 3 dock in clamshell mode. Since then 10.15.4 and the supplemental update to it have only made things worse, to the point that the freezes/crashes are so frequent it doesn’t even give me enough time to reinstall a system. Wiping disk (SSD drive) several times and re-installing OS X 10.15.5 several times, sometimes re-install TimeMachine, then doing clean install from scratch …..) spending hours online to find a solutions (from similar problem), chatting and calling Apple Support (I paid for AppleCare …), driving 1,5 hour up and 1,5 hour down to visit Apple Genius Bar in Brussels (due to traffic, I was 10 minutes late, so they “could not help me anymore, I can come back next week Thursday …. 0xffffff921fb1bf40 : 0xffffff801b35c131 What used to crash every time now doesn’t. I said I’d prefer to not waste time trying solutions if this might be a hardware or software solution that has no current fix. Clearly the update they sent is crashing systems so why the hell should we wait for Apple to decide when to downgrade and update??? Kernel UUID: 7B7F06EE-1B75-345E-B898-2FD4FEC20F0D I too a look the version and I don’t know how 10.15.5 was installed. I’m thinking about ordering a MBP 16 but i’m now confused if this problem still exists – there are different reports about it?! The beginning of the error message was “panic(cpu 0 caller 0xffffff801ae9097c): Sleep transition timed out after 180 seconds while calling power state change callbacks. panic(cpu 12 caller 0xffffff7f9642e953): GPU Panic: mux-regs 4 3 3f 1f 0 0 severity 3 WS-ready 0 switch-state 0 IG FBs 1 EG FBs 0:0 power-state 4 3D idle HDA idle system-state 2 power-level 5:0 power-retry 0:0 connect-change 0 : [3:0:0] GPU Not Found! The only difference is that I haven't updated to Mac OS 10.15.4 and I don't plan on it. |IOAudio!F 300.2 Update Supplemental checked. I am using a Caldigit TS3+ dock Incase this helps anymore trouble shoot. I am curious: what evidence did the support person use to justify the claim that it is a hardware error? Everything you need to know! That’s good. I’ll update for clarity then. When power nap gets active and goes back to sleep, then WiFi is off completely. Mac mini latest, OSX 10.15.5….same issue . Not every night like some of you guys have. Kernel slide: 0x000000001f98c000 FWIW, I too am seeing the black flash/delay when the computer is waking up that wasn’t present before. I had KP all the time with 10.15.5 until I ran Onyx. Hey Guy, and everybody here. I have Power Nap off and will see what happens. They can not provide me with any written statements and I’d better off to SWITCH OFF my MBP 16 EVERY TIME BEFORE CLOSING THE LID!!
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